TERMS AND CONDITIONS FOR GOODS SOLD BY SSDL PTY LTD FROM SSDLONLINE.COM.AU

These Terms and Conditions constitute a legally binding contract between the customer (“you”) and SSDL Pty Ltd (ACN 606 601 978) (“SSDL Online”) and apply to the ordering purchase, fulfilment and delivery of goods or services (“Goods or Services”) from ssdlonline.com.au. By placing an order for Goods or Services from SSDL Online you agree to these Terms and Conditions.

Please read the following Terms and Conditions carefully before placing your order. The Terms and Conditions contain important information about the ordering, processing, fulfilment and delivery of Goods or Services.

1.DEFINITIONS

In these Terms and Conditions:

“Account” means a personal account created by you on the Website;

“Additional Delivery Charge” has the meaning given in Section 3.4;

“Delivery Charge” has the meaning given in Section 3.3;

“Delivery Options” means the delivery options available for an Order which are listed on the Website, as updated from time to time. The delivery options available for an Order will vary depending on factors such as the nature of the Goods or Services you are purchasing and your delivery address. Delivery options may include standard delivery, express delivery or same day delivery. Delivery Charges and estimated delivery times may vary for each Delivery Option;

“Order” means an order for Goods or Services, placed on the Website;

“Password” means the password needed to access your Account;

“Pre-Orders” means an Order placed for a product (e.g. Laptop devices, software CDs, desktops or printers) prior to the official release date of that product;

“Restricted Goods” means Goods or Services which are only intended to be viewed, played, listened to or otherwise utilised by a person of at least a certain age;

“Selected Delivery Option” has the meaning given in Section 9.7; and

“Website” means ssdlonline.com.au

2.YOUR LEGAL RIGHTS

Your purchase of Goods or Services will be subject to certain laws including, without limitation, the Australian Consumer Law. The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the Goods or Services must be of acceptable quality, reasonably fit for the purpose that SSDL Online represents they will be fit for, and that the Goods or Services will correspond with any relevant description. Nothing in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) which cannot by law be excluded, restricted or modified.

3.PRICING & TAXES

3.1Prices for Goods or Services are as shown on the Website.

3.2SSDL Online reserves the right to change the prices of Goods or Services at any time without notice to you. The price displayed at the time that you place your Order will continue to apply to you even if the price changes before your Order is accepted by SSDL Online.

3.3In addition to the price for the Goods or Services, you will also need to pay the listed delivery charge (if any) (“Delivery Charge”) for your Selected Delivery Option. Any Delivery Charge will appear in your shopping cart.

3.4In addition to the price for the Goods or Services and the Delivery Charge (if any) you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service (“Additional Delivery Charge”). These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery”, “free freight” or something similar. If you live in an area to which an Additional Delivery Charge will apply SSDL Online will contact you before accepting your Order and provide you with a quote for the Additional Delivery Charge. If, within the timescale specified, you do not agree to accept the Additional Delivery Charge, SSDL Online will cancel your Order. SSDL Online will not take payment for your Order until you have confirmed your acceptance of the Additional Delivery Charge.

3.5If SSDL Online agrees to deliver Goods outside of Australia, international delivery charges will apply (“International Delivery Charges”). International Delivery Charges, applicable to your relevant country, will appear in your shopping cart.

3.6By placing an Order you agree to pay the price for the Goods or Services, any Delivery Charge, any Additional Delivery Charge and any International Delivery Charge.

3.7 All prices and Delivery Charges, Additional Delivery Charges and International Delivery Charges quoted are in Australian dollars and are inclusive of GST.

4.YOUR ACCOUNT

4.1If you do not already have an Account you will need to create one before placing an Order.

4.2You may not set up an Account for someone else.

4.3Please ensure that you enter all information carefully when creating an Account. You warrant to SSDL Online that all information provided by you in relation to your Account is complete, true and accurate

4.4You must notify SSDL Online immediately if you become aware of any actual or potential unauthorised use of your Password or Account.

4.5Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), SSDL Online will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of: (i) your Account information being incomplete or inaccurate; or (ii) any unauthorised use of your Password or Account which takes place before you notify SSDL Online, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

4.6If SSDL Online suffers any loss, damage, cost or expense as a result of any unauthorised use of your Password or Account which takes place before you notify SSDL Online then you must pay SSDL Online the amount of that loss, damage, cost or expense if SSDL Online asks you to.

5.ORDERS

5.1You can place an Order by following the instructions on the relevant SSDL Online website.

5.2An Order submitted by you is an offer by you to purchase the Goods or Services for the price plus the Delivery Charge as shown at the time of submission of your Order and any applicable Additional Delivery Charge or International Delivery Charge. SSDL Online may accept or reject your offer in its absolute discretion. In particular, but without limitation, SSDL Online may reject Orders for commercial quantities of Goods or Services. If you wish to order commercial quantities of Goods or Services please contact info@ssdl.com.au

5.3Each Order that you place will, if accepted by SSDL Online, be a separate and binding agreement between you and SSDL Online with respect to the supply of the relevant Goods or Services, in accordance with these Terms and Conditions.

5.4 If you place an Order for someone else to receive the Goods or Services you must obtain their consent before providing SSDL Online with their personal information and, by placing an Order, you confirm to SSDL Online that you have done this.

5.5Sale of Restricted Goods is subject to various Commonwealth, State and Territory laws. By placing an Order for any Restricted Goods you warrant to SSDL Online that you are:

(a)18 years of age or older, where you Order products that are classified R18+;

(b)15 years of age or older, where you Order products that are classified MA15+.

5.6For “SSDL Online Exclusive Purchase” Goods, a limit of one per customer may apple.

5.7 Please ensure that you enter all information carefully when placing an Order. You warrant to SSDL Online that all information provided by you in relation to each Order is complete, true and accurate.

5.8Please check your Order and Selected Delivery Option carefully (including the quantities ordered) before submitting it as Orders may not be able to be changed or cancelled once the Order has been accepted by SSDL Online. SSDL Online will use reasonable endeavours to cancel or change the Order if it has not already been shipped but makes no representation that it will be able to do this.

5.9 Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), SSDL Online will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of your Order information being incomplete or inaccurate or as a result of being unable to change or cancel your Order once it has been accepted by SSDL Online, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

5.10 Where you place separate Orders the Goods or Services will be delivered separately and a separate Delivery Charge (and Additional Delivery Charge/ International Delivery Charge if applicable) will apply to each Order. SSDL Online cannot consolidate separate Orders into one delivery.

5.11 Where you order more than one item in one Order, all Goods or Services for which your Order is accepted at the same time will be dispatched together where practicable. However, in some cases Goods or Services may be dispatched separately, for example: where the goods are being dispatched from different locations; where the Goods or Services are of different types (e.g a mixture of hardware and software); or where the Goods or Services have different availability statuses. Please note that a Delivery Charge is calculated based on several factors including the Good’s weight, dimensions, packaging, the number of delivery shipments required and the Selected Delivery Option.

5.12You acknowledge that all Goods or Services that you Order are intended for personal, domestic, non-commercial use only.

5.13The internet can be an unstable, and sometimes insecure, marketplace. At times the facility to place Orders may not be available, your Order might not be received, your Order may be lost or misdirected, or your Order might be delayed.

5.14You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system, and contains appropriate protection to prevent damage to your computer system caused by viruses, malicious computer code or other forms of interference.

5.15Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), SSDL Online will not be liable to you, or any other person, for any loss, damage, cost or expense arising out of or in connection with of any of the events set out in Section 5.13 or arising out of or in connection with you accessing the Website, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

6.AFTER YOU HAVE SUBMITTED AN ORDER / PAYMENT

6.1When you submit an Order you will receive an Order reference number via e-mail.

6.2 SSDL Online will process payment for your Order when, or shortly after, you place your Order (except to the extent set out in clause 3.4). Your Order is deemed to be accepted by SSDL Online when SSDL Online does this, however SSDL Online may, in certain circumstances, cancel your Order after acceptance as set out in these Terms & Conditions. In the event that SSDL Online cancels your Order having already processed payment, it will refund payment in accordance with Section 13.1. This Section 6.2 does not apply for Pre-Orders which you are paying for by credit card.

6.3If you are paying for a Pre-Order by credit card, SSDL Online will take a $1 pre-authorisation from your card when, or shortly after, you place your Order. However, actual payment is not taken at this time and is made in accordance with clause 6.4 below

6.4If you are paying for a Pre-Order by credit card, SSDL Online will take payment for your Order immediately before dispatch of the Goods to you. Your Order is deemed to be accepted by SSDL Online when SSDL Online does this.

6.5In the event that the price of a Pre-Order is permanently reduced between the time that payment is taken pursuant to Section 6.2 above and the time of the dispatch of the Pre-Order, the amount of the price reduction will be refunded to you. For PayPal account payment the time that it takes for the refund to take effect is likely to be between 1 and 10 days and will depend upon how quickly PayPal processes the cancellation.

6.6When SSDL Online accepts an Order it represents an agreement by SSDL Online to supply the Goods or Services to you in accordance with your Order subject to receiving payment from you and subject to these Terms and Conditions.

6.7You must pay for Goods or Services by credit card (Visa or Mastercard), certain prepaid payment cards, PayPal account or by SSDL Online Business Finance. If the name on the credit card/payment card/account does not match the name on the Order, SSDL Online may refuse to accept your order or ask you to provide additional information (for example, proof of identity documents) in accordance with its fraud detection processes. By providing your credit card/payment card you authorise SSDL Online to deduct the price and the applicable delivery charge(s) from such card.

6.8 SSDL Online reserves the right to change the payment methods that can be used for Orders at any time in its absolute discretion.

6.9 SSDL Online may not be able to, or may decline to, accept payment from you by your nominated payment method at any time for any reason including, without limitation: (a) where our fraud detection systems detect possible irregularities; (b) because your financial institution has declined payment; or (c) because your payment card has expired. Where this is the case, SSDL Online reserves the right to cancel your Order and/or place your Order on hold and request you to provide additional information (for example, proof of identity documents) or arrange payment by another method.

6.10Goods that you have ordered will not be dispatched to you until your payment for the Goods or Services has cleared. If your payment cannot be processed, your Order will be rejected and we will notify you by email.

7.CANCELLATION OF ORDERS

7.1SSDL Online reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. SSDL Online may do this for example, but without limitation, where:

(a) SSDl Online’s suppliers are unable to supply Goods or Services that they have previously promised to supply;

(b) An event beyond SSDL Online’s control, such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that SSDL Online is unable to supply the Goods or Services within a reasonable time;

(c)Goods or Services ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted;

(d)You ask SSDL Online to cancel your Order in accordance with section 5.8; or

(e)in the circumstances set out in Sections 3.4 or 6.9.

7.2You may cancel your Order where SSDL Online:

(a) has breached a material term of this Agreement;

(b) is not able to deliver your Order within a reasonable time of the estimated delivery time listed on the Website for the applicable Selected Delivery Option, other than a result of any delay: (i) for which you are wholly or partly responsible such as a failure to provide the correct delivery address or to pay for the Goods or Services; or (ii) which was outside SSDL Online’s control including the situations set out in Sections 7.1(a) and (b) above.

7.3 Where SSDL Online cancels your Order after acceptance it will send you an e-mail notifying you of cancellation.

7.4In the event of SSDL Online or you cancelling your Order after payment has been processed, SSDL Online will refund any money paid in respect of that Order. Section 13 of these Terms and Conditions sets out further information about refunds.

7.5Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law) or as expressly set out in these terms and conditions, SSDL Online will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of cancellation of your Order, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

8.AVAILABILITY OF GOODS/REFURBISHED STOCK

8.1As SSDL Online is dependent upon its Suppliers to provide stock, SSDL Online cannot guarantee availability at all times. You acknowledge and agree that, from time to time, certain Goods or Services may be out of stock or unavailable. SSDL Online reserves the right to withdraw or suspend from sale any Goods or Services displayed on the Website, either temporarily or permanently, at any time without notice to you. Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), SSDL Online will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of the unavailability of any Goods or Services at any time, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

8.2 Goods that are shown on the Website as “Refurbished Stock” are Goods which have a cosmetic blemish or imperfection such as a scratch, dent or rub mark, have had a fault that has now been repaired by the manufacturer, or are ex-display models. All Refurbished Stock is in perfect working order and comes with the standard manufacturer’s warranty in addition to any statutory rights which apply.

9.DELIVERY

9.1Risk and title in Goods or Services passes to you on the date and time of delivery of the Goods or Services to the delivery address provided in your Order.

9.2Goods or Services will generally only be delivered to addresses within Australia. SSDL Online is unable to deliver to certain parts of Australia and where this is the case you will not be able to process your Order through the website. SSDL Online may, in its absolute discretion, agree to accept Orders for software products for delivery outside Australia but is under no obligation to do so.

9.3Where requested, SSDL Online will deliver to PO Boxes or Postal Lockers in Australia where possible based on the size of the Goods. Where it is not possible to deliver the Goods to a PO Box or Postal Locker and you have input a PO Box or Postal Locker as the delivery address when placing your Order, SSDL Online will call you to arrange an alternative delivery address.

9.4Following dispatch of your Goods or Services, SSDL Online will email you with confirmation of dispatch and an invoice for your Order.

9.5On delivery you may be required to sign a proof of delivery document. If you are not available to take delivery, we will, at our discretion, either:

(a)take your Goods to our delivery service provider’s local depots;

(b)take your Goods to a SSDL Online nominated alternate delivery point that is close to your delivery address (e.g. pharmacy, petrol station, post office or newsagent); or

(c) re-deliver your Goods to your delivery address at a later date.

You will receive a text message and/or a calling card at your delivery address containing details of the local depot, alternate delivery point or contact details for you to arrange for re-delivery of your Goods. Please note that if you do not pick up your Goods from the nominated alternate delivery point within the period specified in the text message and/or calling card, your Goods will be taken to one of our delivery service provider’s local depots for you to pick up at your convenience.

9.6If you require Goods that you have ordered to be re-directed to an address which is not the original Order address, and such Goods have already been dispatched, SSDL Online will use reasonable endeavours to re-direct the Goods to your requested address and may charge you a reasonable fee for doing this.

9.7When you place an Order for Goods to be delivered, you will be required to select one of the available Delivery Options for your Order. An estimated delivery time will be listed for the Delivery Option that you select (“Selected Delivery Option”) for your Order. SSDL Online will use reasonable endeavours to deliver the Goods or Services in your Order by the estimated delivery time for the Selected Delivery Option. If certain Goods or Services in your Order are out of stock, the Selected Delivery Option will list different estimated delivery times for those out of stock Goods. Please note that the estimated delivery time for your Selected Delivery Option is an approximate delivery time only and is not a guaranteed delivery time for your Order.

9.8SSDL Online’s arrangements with its suppliers means that SSDL Online is only permitted to dispatch online Pre-Orders no earlier than one day prior to the official release date of the Goods offered for Pre-Order. Goods ordered up to 7 days prior to the official release date are (unless otherwise advised) guaranteed to be despatched from our warehouse no later than one day prior to the official release date, and will be delivered to your designated delivery address within Australia in accordance with your Selected Delivery Option for those Goods or Services. Goods or Services ordered within 7 days prior to the official release date may not be despatched until after the official release date.

10.PICK-UP OF GOODS IN PERSON

10.1Some Goods can be picked up from SSDL Online rather than being dispatched to you. Where you wish to do this you will need to nominate this option when you place your Order. Please note that some Goods or Services are not available for pick up.

10.2Only the relevant SSDL Online Account holder may pick-up Goods ordered on that Account.

10.3 If you choose to pick up your Order, your Order should be available for pick up in store in accordance with our standard delivery times.

10.4When picking up Goods in person:

(a)you must provide photo identification (current drivers licence, passport or Keypass) to staff to verify that you are the purchaser. If requested, you must allow SSDL Online to take a copy of this identification for fraud prevention purposes. The copy will not be used by SSDL Online for any other purpose or disclosed to any person outside of SSDL Online;

(b)staff will also check your signature against the signature on any credit/debit/payment card used to purchase the Goods. You must therefore ensure that you bring this card when picking up the Goods;

(c)you will also need to bring the email that SSDL Online has sent to you confirming that the stock is available for pick-up; and

(d)staff have the right to refuse collection of Goods if you cannot or will not satisfy the requirements set out above. In this event SSDL Online will contact the person who placed the Order using the contact details provided..

11.DELAY IN AVAILABILITY OR DELIVERY OF GOODS

11.1You agree and acknowledge that:

(a) SSDL Online does not guarantee the dispatch or delivery or availability of Goods or Services within the timeframes set out in Sections 9.7 - 9.8 or 10.3 above, estimated delivery times listed for the Delivery Options or the Selected Delivery Option for your Order or any other timeframes otherwise specified by SSDL Online or any of its staff;

(b) stock availability and events outside SSDL Online’s control may cause delays, or in some circumstances, prevent your Goods or Services from being delivered or available for pick-up in person;

(c) delays are particularly likely to occur during busy sale periods such as those around Christmas, Easter and public holidays; and

(d)except to the extent expressly set out in these Terms and Conditions or otherwise required by law (including, without limitation, the Australian Consumer Law), neither SSDL Online nor any of its agents will be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of any delay in delivery of the Goods or Services to you or delay in the availability of Goods for pick up in person, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

12.GIFT CARDS

12.1SSDL Online do not accept gift cards of any kind.

13.REFUNDS OF YOUR MONEY

13.1Where SSDL Online is obliged to refund your payment pursuant to these Terms and Conditions, SSDL Online aims to initiate your refund within 7 business days (Monday – Friday 9 a.m to 5 p.m Melbourne time). The additional time that it takes for you to actually receive your refund will depend upon how quickly your financial institution processes the refund. Please note that if SSDL Online is obliged to provide you a partial refund of your payment for specific Goods or Services in your Order, we will only refund the component of the Delivery Charge relating to the Goods or Services which are subject to the refund.

13.2Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), SSDL Online will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of any delay in you receiving any refund due to you, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

14.RETURNS/FAULTY OR DAMAGED GOODS

14.1You should check your Goods as soon as they are delivered to you in order to ensure that: (i) they are what you ordered; and (ii) they are not damaged or faulty. If this is not the case you should contact SSDL Online on info@ssdl.com.au as soon as possible.

14.2If you have a problem with any Goods or otherwise wish to return them please refer to SSDL Online Returns Policy which forms part of these Terms and Conditions. Please note that, in addition to contacting the manufacturer, you can also contact us on info@ssdl.com.au

14.3When returning Goods:

(a) please provide SSDL Online with your proof of purchase;

(b) it is a requirement for the fulfilment of refunds, exchanges and warranties that Customers use their best endeavours to return all out-of-the-box accessories (such as power cords and batteries) supplied at the time of original purchase.

Customers are also encouraged to use the original packaging where possible in order to avoid damage in transit.

14.4You may not be entitled to any refund or exchange just because any packaging is damaged in transit. The packaging exists to protect the Goods themselves.

15.MORE INFORMATION ABOUT SSDL ONLINES’S LIABILITY TO YOU

15.1To the full extent permitted at law, SSDL Online is not liable for any loss of profit, loss of revenue, loss of business, loss of bargain, loss of savings, loss of data, loss or goodwill, loss of reputation, the cost of obtaining replacement or alternative goods or Services or the cost of other remedial measures, or for any indirect, special, economic or consequential loss, arising in connection with any Order or Account.

16.PRIVACY

16.1SSDL Online policy on the collection, use and disclosure of customers’ personal information is set out in its Privacy Policy which forms part of these Terms and Conditions

17.ADDITIONAL TERMS AND CONDITIONS

17.1Your use of the Website is governed by the Website Terms of Use

17.2Additional terms and conditions apply to delivery of appliances and server racks, UPS which SSDL Online classifies as big and bulky which form part of these Terms and Conditions.

18.GENERAL

18.1SSDL Online reserves the right to amend these Terms and Conditions at any time. Any amendment will take effect from the time that it appears on the Website. The Terms and Conditions which apply at the time that you place your Order are the Terms and Conditions which will apply to your Order.

18.2Any provision in this agreement which is invalid or unenforceable in any jurisdiction is to be read down for the purpose of that jurisdiction, if possible, so as to be valid and enforceable, and otherwise shall be severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of this agreement or affecting the validity or enforceability of that provision in any other jurisdiction.

18.3These Terms and Conditions are governed by the laws of Victoria, Australia.

TERMS OF USE

Welcome to the SSDL Online website. By using the SSDL Online website you agree that your use of the SSDL Online website is subject to these Terms of Use. Please read them carefully. SSDL Online may from time to time amend these Terms of Use without prior notice.

SSDL Online reserves the right to, at any time:

  • amend, update, change or remove any part of this website;
  • suspend or restrict your access to this website if you are in material breach of these Terms of Use; and/or
  • stop or suspend the operation of this website.

General Disclaimer

You acknowledge and agree that:

  • this website and its contents are provided to you on an "as is" basis;
  • information on this website may contain typographical errors, technical inaccuracies or other errors and may not be accurate, complete or current; and
  • any answers provided to questions published on this website are general opinions only and should not be taken as definitive or exhaustive, nor are such answers intended to be advice as to any specific issue you may have.

Except to the extent required by law:

  • SSDL Online makes no representations or warranties of any kind as to the operation or availability of this website or the information, content or materials included on this website, and all implied representations or warranties in relation to the operation or availability of this website or the information, content or materials included on this website are excluded; and
  • SSDL Online is not liable for any loss suffered by you in connection with the unavailability of this website and/or the use of this website or any linked website, including any indirect, consequential or special damages and any loss of revenue, loss of profits, loss of goodwill, loss of business opportunity, loss of reputation, loss of goodwill, business interruption or loss of data or information. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

Copyright

This website and its contents are subject to copyright. The copyright is owned by SSDL Online, or in the case of some material, third parties. You may view this website and its contents using your web browser and electronically copy and print hard copies of parts of this website and its contents for personal, non-commercial use. Except as permitted under the Copyright Act 1968 (Cth) or similar statutes that apply in your location, any other use (including any adaptation, reproduction, broadcast, decompiling, disassembling, downloading, copying, storage, distribution, transmission, printing, display, publication or creation of derivative works) of any part of this website is prohibited.

Trade Marks

Nothing contained in this website shall be construed as granting any licence or right to use any trade mark displayed on this website.

Mode of Access

In order to use this website, you will need internet access, devices and systems which are compatible with this website. It is your responsibility to ensure that you meet the relevant requirements (which may change from time to time). SSDL Online has no obligation to make this website available on any particular device or system, whether or not such device or system can currently, or has in the past been able to, access this website.

Third Party Websites

This website may contain links to third party websites. Those links are provided for convenience only and may not remain current or be maintained. SSDL Online is not responsible for the content or privacy practices associated with linked websites. It is your responsibility to read and understand the terms and conditions applicable to any such websites. SSDL Online will not be liable to you, or any other person, for any loss, damage, cost, expense, liability or inconvenience incurred, paid or suffered as a result of your use of such websites.

Cookies

Cookies are small pieces of information that your web browser stores on your computer’s hard drive. SSDL Online uses cookies to gather data in relation to this website. You may disable cookies on your web browser, but if you do you may not be able to fully utilise all the features of this website.

Viruses

You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system or those of other parties. Except to the extent otherwise required by law, SSDL Online will not be liable to you, or any other person, for any losses, liabilities, damages, costs, charges or inconvenience incurred, paid or suffered as a result of viruses, malicious computer code or other forms of interference, or damage to your computer system or those of any person which arise in connection with your use of this website.

Material Submitted By You

Certain parts of this website may allow you to submit materials (including links to third party content) which can be accessed and viewed by the public (UGC). By using these features, you acknowledge and agree that:

  • you will only publish UGC that is your original content of which you are the sole author (and the sole owner of all intellectual property rights embodied in such content), or where the content is adapted from existing content, you have obtained all consents and licences from third parties necessary for the submission and display of your UGC on this website and the grant of the licences by you to SSDL Online under these Terms of Use
  • the submission and display of your UGC on this website, is not in breach of any third party’s rights or any applicable laws;
  • you waive all moral rights that you may have in your UGC;
  • none of your UGC is subject to any obligation of confidence on the part of SSDL Online, its officers, directors, agents, related bodies corporate, employees and third party service providers;
  • SSDL Online has no obligation to monitor UGC but may do so and may edit, amend or remove UGC in its absolute discretion without notice to you;
  • you will not post, link to or otherwise publish any UGC containing any form of advertising or promotion for goods and services or any spam or other form of unsolicited communication;
  • you will not post or transmit any UGC that contains software viruses, files or code designed to interrupt, destroy or limit the functionality of this website or any computer software or equipment;
  • your UGC shall not contain material that is false, inaccurate, misleading, deceptive, invasive of another person’s privacy, defamatory, libellous, hateful, racially biased or which a reader may reasonably find offensive, inappropriate, abusive or indecent or otherwise unlawful and will not promote pyramid schemes or chain letters;
  • you grant an irrevocable, perpetual, worldwide, non-exclusive, transferable, royalty-free and sub-licensable licence to SSDL Online to use and display your UGC on this website, modify, adapt, publish, create derivate works from, sell and distribute your UGC, without any compensation or obligation to you;
  • the use by SSDL Online of your UGC in accordance with the licences granted by you to SSDL Online under these Terms of Use will not breach any third party’s rights; and
  • SSDL Online has no responsibility for your UGC and you agree to indemnify SSDL Online (and its officers, directors, agents, related bodies corporate, employees and third party service providers) from and against any and all claims, losses, liabilities, damages, costs, charges and expenses that may be suffered or incurred by SSDL Online (or its officers, directors, agents, related bodies corporate, employees and third party service providers) arising out of, or in connection with, your UGC (including any breach of these Terms of Use by you or your UGC).

To the extent that your UGC includes a rating or review of a product or service, by submitting your UGC, you further represent and warrant to SSDL Online that:

  • you are a bona fide user of that product or service, and the rating or review reflects your honest opinions, findings, beliefs and experiences in relation to that product or service;
  • save to the extent disclosed in the rating or review, you have not received any monetary payment or other valuable consideration in connection with the rating or review; and
  • save to the extent disclosed in the rating or review, you do not have any financial interest in that product or service, or any affiliation with the manufacturer or provider of that product or service (or any competitor of the manufacturer or provider of that product or service) which could reasonably be expected to compromise the impartiality of the rating or review.

To the extent your UGC includes a question or query, you acknowledge that SSDL Online may answer your question or query solely in its own discretion, but is not under any obligation to answer your question or query. Further, you acknowledge and agree that any answers provided to your question or query are general opinions only and should not be taken as being definitive or exhaustive, nor are such answers intended to be advice as to any specific issue you may have.

By submitting your email address (or any other contact details) in connection with your UGC, you agree that SSDL Online and its third party service providers may use your email address (or other contact details) to contact you about your UGC and as otherwise set out in SSDL Online’s Privacy Policy.

Notice and Takedown Procedure

If you find content on this website which you think infringes your intellectual property rights or is in breach of these Terms of Use, please notify us via email at info@ssdl.com.au. In the email please specify the following information:

  • your name;
  • your address;
  • your phone number;
  • your email address;
  • information to allow us to find the relevant content on this website;
  • a description of the item or items that you believe is in breach of your intellectual property rights or these Terms of Use, and the reasons for this; and
  • where applicable, details of the owner of the content (and if you are not the owner, the capacity in which you are acting on their behalf).

Severability

If any provision of these Terms of Use is deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable from the other provisions of these Terms of Use and shall not affect the validity and enforceability of any other provision of these Terms of Use.

Applicable Law

These Terms of Use are governed by the laws of Victoria, Australia. Any disputes arising in connection with these Terms of Use are subject to the exclusive jurisdiction of the courts of Victoria, Australia. SSDL Online makes no representation or warranty that the content of this website complies with the laws of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access this website.

SSDL Online

In these Terms of Use a reference to SSDL Online is a reference to SSDL Pty Ltd (ABN 15 827 973 631) and its related bodies corporate from time to time.